Request deletion
In the app: Profile → Settings → Delete Account. Or email our privacy team below. Send the request from your registered email and include your username or account phone number. Do not send passwords, verification codes or identity documents by email.
Email an account deletion request[email protected]
We verify account ownership before scheduling deletion. Contacting us alone does not delete an account. If you cannot access your registered email, tell us so support can arrange secure verification.
What happens to your data?
After verification, account data removal is scheduled after a 30-day grace period. Email us during that period to cancel; signing in does not cancel the request. Open orders, disputes, bids and wallet balances must be settled before completion.
We remove ordinary profile data, saved addresses, saved payment details and social content, and remove public listing content. Order, payment, verification and related evidence records may be retained for legal obligations and disputes. Provider data, including messages and their attachments, is also included in the cleanup request.
Privacy policy