Customer support
Order issues, returns, auctions, account help — the fastest route is chat in the app.
[email protected]800 12345
Talk To Us.
Real people, both languages, your timezone.
Careers
No open roles right now, but exceptional people should still say hello.
Privacy & data
Data requests, account deletion, and anything covered by our privacy policy.
When we answer.
| Channel | Hours | Typical response |
|---|---|---|
| In-app chat | 7 days a week | Minutes |
| 7 days a week | Within one business day | |
| Phone — 800 12345 | Sun–Thu, 9:00–18:00 GST | Immediate |
Support is available in Arabic and English on every channel.
The fastest answer lives in the app.
Open any order or auction and tap Support — your context comes with you.
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